Refund policy

Refund and Returns Policy:

The return would happen within 3-4 days and also the damaged and defective items would be processed within 4-6 days.

The Refunded amount would be credited back to customer bank account in 3-4 working days.

All the Goods will be sent through Courier/ Speed post, Approximate Transit time: 4 to 6 Days

Transit Risk: we will replace the plant in 4-6 working days if any plants get damaged during the transit, we take full responsibility of transit risk.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at succulentfactory1@gmail.com for questions related to replacement (replacement will happen in 4-6 working days) and other issues.